Tamo FitTamo Fit / Support
Here to help.
A question about Tamo Fit, a suggestion or something that did not work as expected. Write to us and tell us more.
Include your device model and what you were doing. Avoid sending passwords, payment information or your health history.
Help with the app
How do I back up my workouts?
In the app, open Settings and the backup option. Export the file and save it somewhere you control. This backup contains personal workout information.
How do I restore a backup?
Import a compatible backup from Settings and review the confirmation before restoring. Restoring replaces the records covered by the backup; make a current backup first if you need to keep them.
What if I change phones?
Your history does not sync automatically. Export a backup from your old device and import it on your new one.
How do I manage a subscription?
Manage subscriptions through the Apple or Google account used for the purchase. Deleting app data or uninstalling the app does not cancel a subscription.
How do I delete my data?
Use Delete all my data in Settings and review the confirmation. Exported backups must be deleted separately from wherever you saved them.
When will the videos be ready?
We are preparing the demonstration library. Videos will be added after reviewing each movement and checking playback in the app.